People & Culture Support - Tuncurry

Job Title: People & Culture Support - Tuncurry
Contract Type: Permanent Recruitment
Location: Tuncurry
Reference: 403119
Contact Name: Wendy Donovan
Contact Email:
Job Published: November 04, 2021 16:15

Job Description

About the opportunity

Home Instead is part of a global franchise network providing high quality, personalised, care to help people live well in their own homes. Established in 2015, the Mid North Coast office provides high quality in-home care across a growing footprint from Coffs Harbour to Forster.
We are now looking for a People and Culture Support based in the Tuncurry office to support the growth in the business.
About the benefits

  • 4 day working week

  • Work with the best in the industry

  • Work in a progressive and supportive team

  • Fabulous onboarding and training

  • Assistance with continued tertiary studies and career development

About the role

Reporting to the People Experience Manager, you will be responsible for supporting the People Experience team to recruit, screen, hire, train, engage, and retain a knowledgeable, skilled and experienced pool of professional CAREGivers to provide quality care services to meet the needs of all of their clients.
Day-to-day you will have the following primary responsibilities:

  • Develop, implement, and review an annual plan for CAREGiver recruitment, and retention to ensure there is always an adequate pool of trained CAREGivers available to meet client service requirements.

  • Respond to all employment enquiries, promoting the brand and culture of Home Instead

  • Schedule and assist to conduct applicant interviews in an efficient and professional manner

  • Create and maintain all employee records, ensuring compliance and accuracy

  • Assist with the recruitment, onboarding and retention process of CAREGivers

  • In conjunction with the Manager, review, evaluate and update orientation materials and onboarding processes

  • Participate in the development and implementation of new recruitment strategies

  • Conduct reference checks and background checks where required

  • Support the Manager by delivering learning and professional development programs

  • Develop and maintain knowledge and understanding of internal employment and WH&S policies

  • Manage the planning, organisation and successful execution of the quarterly CAREGiver meetings

About you

The ideal candidate will possess the following:

  • Certificate IV Training and Assessment, or higher (highly desirable), otherwise working towards a recognised National qualification

  • Experience in a recruitment, training or a HR environment ideal

  • Excellent communicator including strong assessment and judgement skills to conduct interviews and assess applications effectively

  • Be able to deal with multiple and conflicting priorities with ease

  • Be a high-level administrator with a high level of computer literacy and accurate data entry skills.

  • Be structured in your thinking and be a problem solver who provides solutions to issues/challenges.

  • Preferably have experience and knowledge about the requirements of care services for older people

  • Must possess a valid drivers’ license

How to apply

If you are keen and interested in such an opportunity please contact Kerri Richards on or 0490 936 155 for a full position description or Wendy Donovan.  Please submit your covering letter and CV. You also have the option of submitting a video cover letter to introduce yourself. Please note we will be commencing interviews straight away.
Close date for applications will be midnight Friday 26th  November 2021

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