About the opportunity
Home Instead is part of a global franchise network providing high quality, personalised, care to help people live well in their own homes. Established in 2015, the Mid North Coast office provides high quality in-home care across a growing footprint from Coffs Harbour to Forster.
We are now looking for a People and Culture Support based in the Tuncurry office to support the growth in the business.
About the benefits
4 day working week
Work with the best in the industry
Work in a progressive and supportive team
Fabulous onboarding and training
Assistance with continued tertiary studies and career development
About the role
Reporting to the People Experience Manager, you will be responsible for supporting the People Experience team to recruit, screen, hire, train, engage, and retain a knowledgeable, skilled and experienced pool of professional CAREGivers to provide quality care services to meet the needs of all of their clients.
Day-to-day you will have the following primary responsibilities:
Develop, implement, and review an annual plan for CAREGiver recruitment, and retention to ensure there is always an adequate pool of trained CAREGivers available to meet client service requirements.
Respond to all employment enquiries, promoting the brand and culture of Home Instead
Schedule and assist to conduct applicant interviews in an efficient and professional manner
Create and maintain all employee records, ensuring compliance and accuracy
Assist with the recruitment, onboarding and retention process of CAREGivers
In conjunction with the Manager, review, evaluate and update orientation materials and onboarding processes
Participate in the development and implementation of new recruitment strategies
Conduct reference checks and background checks where required
Support the Manager by delivering learning and professional development programs
Develop and maintain knowledge and understanding of internal employment and WH&S policies
Manage the planning, organisation and successful execution of the quarterly CAREGiver meetings
The ideal candidate will possess the following:
Certificate IV Training and Assessment, or higher (highly desirable), otherwise working towards a recognised National qualification
Experience in a recruitment, training or a HR environment ideal
Excellent communicator including strong assessment and judgement skills to conduct interviews and assess applications effectively
Be able to deal with multiple and conflicting priorities with ease
Be a high-level administrator with a high level of computer literacy and accurate data entry skills.
Be structured in your thinking and be a problem solver who provides solutions to issues/challenges.
Preferably have experience and knowledge about the requirements of care services for older people
Must possess a valid drivers’ license
How to apply
If you are keen and interested in such an opportunity please contact Kerri Richards on email@example.com or 0490 936 155 for a full position description or Wendy Donovan. Please submit your covering letter and CV. You also have the option of submitting a video cover letter to introduce yourself. Please note we will be commencing interviews straight away.
Close date for applications will be midnight Friday 26th November 2021