Executive Assistant and Client Services Associate

Job Title: Executive Assistant and Client Services Associate
Contract Type: Permanent Recruitment
Location: Newcastle
Reference: 852710A
Contact Name: Olivia Evans
Contact Email:
Job Published: March 14, 2024 15:30

Job Description

  • Opportunity for someone passionate about the Real Estate industry to elevate your career.

  • Utilise your strong support capabilities with a client and sales focus.

  • Be mentored and work alongside one of Newcastle’s leading female agents.

Are you ready to leverage your exceptional support capabilities with a focus on client services and sales? This is your chance to thrive in a dynamic environment, working alongside one of Newcastle's leading female agents, Natalie Tonks.

About the company
Our client Presence Real Estate is a pioneering force in the real estate market, boasting four offices across Newcastle and Lake Macquarie. With expertise in residential sales, project marketing, development site sales, and property management, they are driven by innovation and committed to delivering superior client experience.

About the opportunity
This unique role embodies two key focuses, combining the responsibilities of Executive Assistant and Client Services Associate. As the Executive Assistant, you will play a pivotal role in supporting one of Newcastle’s leading female agents, Natalie Tonks and her broader team. You will be the right hand to this industry leader, providing unparalleled administrative support, ensuring the smooth operation of daily activities.

Additionally, you will enjoy variety in the Client Services element of the position, where your focus on sales will be paramount. Serving as the backbone of operations, you will embody Presence’s commitment to excellence and top-tier client service, ensuring that every interaction not only meets but exceeds expectations, ultimately driving sales and revenue growth!

Responsibilities will include but not be limited to:

  • Calendar management, requiring interaction with both internal and external parties, to coordinate a variety of tasks/appointments and meetings.

  • Handling sales enquiries, both over the phone and electronically.

  • Ensure that all new vendor experiences reflect the brand values and service.

  • Preparation and marketing of new listing, including coordinating photo shoots, floor plans and agent branding.

  • Coordinating and attending pre-sale inspections when required.

  • Preparation of auction packs and open home packs.

  • Ensure that all tasks related to the sales process are carried out in a timely manner and communicated to the vendor.

  • Attending open homes when needed, therefore your availability to work the occasional Saturday will be required.

  • All ad hoc general administration duties.

The benefits

  • Opportunity for career progression and growth within this trailblazing agency!

  • Supportive team culture fostering growth and development.

  • Work alongside one of Newcastle’s leading female agents, Natalie Tonks.

  • Competitive salary package, inclusive of phone and car allowance.

About you
To thrive in this role the ideal candidate will:

  • Be passionate about real estate and have determination to be a high performer!

  • Proven experience in high level support preferably within a sales-driven environment

  • Able to demonstrate initiative and be proactive.

  • Be an effective communicator that has an adapted working style.

  • Be someone that thrives within a role where no two days look the same – enjoy variety!

  • Strong operational administration skills and high computer literacy.

  • A current driver's licence and vehicle essential.

If you are an organised, professional, l with a goal-oriented mindset and a passion for sales and customer service, this is the opportunity you've been waiting for!
Ideally, you will hold a current Certificate of Registration with NSW Fair Trading, or alternatively be willing to undertake to assist your career growth.

How to apply

To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Olivia Evans on 02 4927 2025 or for a confidential discussion. Alternatively, click "Apply" to submit your covering letter and CV. Please also download the Success Profile Pack available HERE!

At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application, please don’t hesitate to contact us.