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Customer Service Officer (Multiple Roles)

Job Title: Customer Service Officer (Multiple Roles)
Contract Type: Temporary/Contract Recruitment
Location: Newcastle
Specialisation:
Reference: 885697
Contact Name: Natalie Doolan
Contact Email: natalied@peoplefusion.com.au
Job Published: July 24, 2024 16:30

Job Description

  • Talent Pool
  • Permanent and Temporary Positions
  • Full-Time roles
 
We are seeking experienced Customer Service Officers for multiple roles throughout Newcastle on a full-time basis with a focus on providing excellent customer service in a community-focused work environment.
 
Working within a contact centre environment, you will be able to embrace the challenge of managing inbound calls with efficiency and care. Your key focus will be to help make a real difference in the lives of customers in vulnerable situations. Expect a fast-paced role that requires you to be adaptive to various customer needs and ensure a positive experience, every time.
 
You will be working alongside a dedicated team committed to delivering exceptional service. Throughout your placement, you will receive high-quality support, ensuring continuous improvement of your skills. Enjoy working in a collaborative office environment with the potential for remote work (WFH) options.
 
Key Responsibilities:
  • Responding to inbound customer calls 
  • Administration processing
  • Provide high-quality customer care with empathy and resilience.
  • Handle inbound calls efficiently and effectively.
Ideal Candidates:
  • Experience in customer service or contact centres is highly desirable.
  • Excellent communication skills and ability to show empathy.
  • Resilience in handling challenging situations.
How to Apply:
If you are ready to join a dynamic team and make a meaningful impact, we want to hear from you! If you're interested in being considered for the role, apply now! For more information, contact Natalie Doolan on 4927 2035 natalied@peoplefusion.com.au