Job Description
Collaborative and supportive work environment
Fantastic progression opportunities – kick start your career in insurance!
Located in the East End of Newcastle
Are you in search of a workplace where collaboration is valued, and support is readily available? Do you thrive in a team culture that embraces pitching in whenever needed to achieve success? If so, we have an opportunity for you!
About the company
For over 20 years, NewSure has built a reputation as an experienced provider of quality Insurance and Risk services. They specialise in fostering strong client relationships, ensuring optimal insurance solutions, and delivering favorable claims outcomes.
About the opportunity
This is a fantastic opportunity for someone with a customer service or administration background that is seeking a career in the insurance industry. The Receptionist role is an essential part of the team, acting as the first impression of NewSure and integral to effective business operations!
A brief snapshot of the role will involve:
Providing great customer service over the phone and for walk in clients and prospective clients
General reception duties and provide administration assistance as required to the team
Maintain accurate client files and documentation
Monitoring incoming emails and be proactive around actioning or directing to the appropriate staff member
Banking and reconciliation of accounts
Ensure all activities are carried out in compliance with relevant statutory and industry requirements and codes
About you
We are seeking a customer-focused individual with strong administrative skills to join the NewSure team. You will be a team player with excellent communication skills and a positive attitude! Additionally, the ideal candidate will possess the following:
Exceptional customer service skills with great attention to detail
Strong attention to detail
Have a willingness and ability to learn
Experience within the Microsoft Suite (Word, Excel & Outlook)
Strong organisational and communication abilities (written, verbal, and report-writing)
Capacity to work independently while collaborating effectively within the team
Be a positive contributor and a great representative of NewSure
This role is ideal for someone motivated to advance their career as NewSure offers empowerment and clear pathways for growth in their employees.
About the benefits
Join a progressive and supportive team environment.
Work with industry leaders and a reputable brand
Opportunities for career advancement and progression
How to apply
To access a copy of the Success Profile Pack, including a detailed position description, click here. To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Olivia Evans on 4927 2025 or oliviae@peoplefusion.com.au for a confidential discussion. Alternatively, click "Apply" to submit your introductory letter and CV.
Applicants are encouraged to apply early as interviews will commence imminently.
At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application, please don’t hesitate to contact us.
