Guest Services Officer

Job Title: Guest Services Officer
Contract Type: Temporary/Contract Recruitment
Location: Newcastle
Reference: 844696A
Contact Name: Brooke Tisdell
Contact Email:
Job Published: March 28, 2024 12:01

Job Description

About Port Stephens Council
When you join the PSC team, you will be joining an organisation that truly believes that one size doesn’t fit all. They embrace the level of difference that each of our employees brings with them and offer working arrangements that allow you to focus on the things you consider most important to you outside of your career throughout all stages of your life!

They live their values, are encouraged to express their ideas, place value on personal and professional development, and come together to share ideas that will in turn enhance the wellbeing of the community.

About the Opportunity 
With 3 Beachside Holiday Parks, operating from Fingal Bay, Shoal Bay, and Halifax,  the Holiday Parks are thriving and the team are seeking some additional Guest Services Officers to join them on a casual basis, working across a 7-day rotating roster between the 3 parks. 

You'll play an essential role in providing a high standard of customer experience to guests as they check-in, check-out, enquire around landmark locations or ask for your recommendations on the best kept secrets of Port Stephens! 
Utilising the NewBook System, you'll be a customer experience extraordinaire and have an ability to build rapport and trust with each guest, having a natural knack for problem solving when required. 

Commencement: to be negotiated with the successful candidate. 

Hourly Rate: $32.73 / hour 

Arrangement: rotating 7-day roster, an ability to work across each day with rosters provided months in advance. 

Location: ability to work across all 3 Holiday Parks as operationally required.