Job Description
Work closely with the COO on high-level strategy.
Lead and develop a dynamic admin team.
Make an impact across the Newcastle and Hunter region.
Drive strategic impact and lead a high-performing administration team while working closely with the COO in a dynamic, community-focused organisation.
About the company
Our client is a large, people-focused organisation employing over 5,000 staff across education, community services, and shared services. With a strong presence in the Newcastle, Hunter, and Manning regions, the organisation provides essential services that support individuals, families, and the broader community.
The Shared Services team partners with leaders across the organisation to deliver on strategic and operational goals, ensuring excellence in governance, compliance, and business operations.
About the opportunity
This role provides high-level executive coordination, communication, and professional support to the Chief Operating Officer (COO). It is a dynamic position that combines executive administration with support in the planning and execution of strategic projects reporting to boards, and leadership of the administration and reception function.
The successful candidate will contribute to strategic planning, oversee operational priorities, and deliver reports and recommendations that inform organisational decision-making.
Key Responsibilities:
Support and coordinate projects that contribute to the organisation’s strategic objectives.
Represent the COO’s office on committees and working groups as required.
Facilitate strategic and operational planning activities.
Work closely with the Executive Assistant to the COO to provide executive-level administrative and operational support, including correspondence, and workflow prioritisation.
Undertake research, data analysis, and policy review to support strategic decision-making.
Coordinate business cases, briefing notes, reports, and submissions for senior leadership and Boards.
Lead and manage the administration and reception function, ensuring smooth operations and a customer-focused approach.
About you
You are an experienced professional with strong organisational, research, and analytical skills. You thrive in a complex environment, balancing executive support responsibilities with project and leadership duties. You are confident liaising with senior stakeholders and able to lead and develop teams to deliver service excellence.
Essential:
Relevant tertiary qualifications or equivalent experience.
Proven experience in managing executive support or administrative functions.
Strong organisational and project management skills.
Excellent interpersonal and communication skills, with the ability to influence and build relationships.
High-level proficiency in MS Office Suite, Power BI and other business systems.
Desirable:
Postgraduate qualifications.
Previous experience leading a team.
Benefits:
Work within a values-driven organisation that makes a positive impact in the community.
Opportunity to influence executive-level decision-making.
Lead and mentor a dedicated administration team.
Competitive remuneration and professional development opportunities.
How to apply
If you are looking for a challenging and rewarding role where your skills will directly contribute to organisational success, we’d love to hear from you
To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Amanda MacGregor today on 02 4927 2005 or amandam@peoplefusion.com.au for a confidential discussion. Alternatively, click "Apply" to submit your covering letter and CV.
Applications Close date: Friday 31st October, 2025
At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application please don’t hesitate to contact us.
