People & Culture Support

Job Title: People & Culture Support
Contract Type: Permanent Recruitment
Location: Port Macquarie, New South Wales
Reference: BBBH20485_1610584121
Contact Name: Wendy Donovan
Contact Email:
Job Published: January 14, 2021 11:28

Job Description

Home Instead is part of a global franchise network providing high quality, personalised, care to help seniors live well in their own homes. Established in 2015, the Mid North Coast office is providing high quality in-home care across a footprint including Port Macquarie Forster/Tuncurry, Kempsey and Bellingen. This locally owned and operated business encourages a very supportive, inclusive and customer-focused team environment with a commitment to ongoing learning. With a growing team and more than 400 Clients, there are plans for expansion, which will result in the opportunity for you to grow your HR career, as they grow!

About the role

This is a full-time role based in the Port Macquarie office reporting to the Team Leader - People & Culture, having responsibility for supporting the People and Culture team in a variety of administration duties supporting recruitment, training, onboarding and workforce engagement. With a growing base of clients, there are increasing and consistent demands to recruit and retain adequate pools of trained CAREGivers available to meet client service requirements across the region.

Reporting to the Team Leader - People & Culture, day-to-day you will have the following primary responsibilities:

  • Respond to all employment enquiries, promoting the brand and culture of Home Instead
  • Create and maintain all employee records, ensuring compliance and accuracy
  • Prepare & update paperwork for HR policies and procedures including employment contracts
  • Assist and support the implementation of recruitment campaigns
  • Conduct reference checks and background checks where required
  • In conjunction with the Team Leader, review, evaluate and update orientation materials and onboarding processes
  • Support and coordinate onboarding, and learning and professional development programs
  • Develop and maintain knowledge and understanding of internal employment and WH&S policies
  • Assist in the development and implementation of workforce engagement strategies, including the monthly CAREGiver newsletter
  • Work on various HR projects

About you

The ideal candidate will possess the following:

  • Certificate III Business or higher
  • Certificate IV or higher in Human Resources and/or Training & Assessment will be well regarded, or relevant life/working experience or a willingness to undertake study in this area
  • Administration experience in a recruitment and HR team, or in a fast-paced environment
  • High level administrative/computer and database skills with attention to detail
  • Ability to handle sensitive information confidentially
  • Excellent verbal and written communication skills
  • Be able to deal with multiple and conflicting priorities with ease
  • Preferably have experience and knowledge about the requirements of care services for older people
  • Must possess a valid drivers' license

Our client will offer you a very competitive salary, career growth and a bustling modern office environment. Relevant onboarding and training will be provided.

How to apply

If you are keen and interested in such an opportunity please contact Wendy Donovan on or 0407 525 949 for a full position description Alternatively, click "apply for this job" to submit your covering letter and CV. Close date for applications will be midnight Sunday 31st January 2021

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