Client Service Officer

Job Title: Client Service Officer
Contract Type: Permanent Recruitment
Location: Hamilton, New South Wales
Reference: BBBH20621_1614570372
Contact Name: Louise Mann
Contact Email:
Job Published: March 17, 2021 11:45

Job Description

In operation for over 90 years, Newcastle Family and Sports Podiatry is a dynamic and professional practice with a vision to provide the best possible patient experience and create positive patient outcomes. Their core values are Respect, Integrity and Continuity and they are seeking a capable and caring new team member that shares these values to join their high performing team.

As Client Service Officer, you will work within a team of 4 full time front office staff delivering 5-star customer service to the practice's valued clients. This is a role suited to someone super organised that loves to be kept busy with a mix of administrative and client service tasks.

Key day to day tasks will include:

  • Reception calls and management of patient arrivals
  • Appointment and diary management
  • Manage email and letter correspondence
  • Scanning and mail
  • Processing accounts

Excitingly, we are very much open to considering candidates without previous medical experience. If you are a strong administrator who thrives in a fast-paced work environment and will bring a passion for the patient focused approach of the practice, then our client will be excited to support your career development in the industry!

The role is a full time role but we will also be happy to discuss the option of 30 hours per week (between the hours of approximately 12noon - 6.00pm with flexibility to cover full time hours on occasions when other team members take annual leave). There is also a requirement to work 8.00am - 11.00am one Saturday approximately every 6 weeks which would be paid as an overtime shift.

If you are seeking a stable role where you can grow your career, and you love helping people, get in touch to explore this fantastic opportunity!

Click "APPLY" to register your interest via a covering letter and CV or for further information Louise Mann at