Cellar Door Manager

Job Title: Cellar Door Manager
Contract Type: Permanent
Location: Hunter Valley
Reference: BBBH18203_1538032058
Contact Name: Kathy Lewis
Contact Email:
Job Published: September 28, 2018 14:43

Job Description


Ivanhoe Wines is a stunning 80-acre vineyard, nestled in the hills of Pokolbin NSW. Their award-winning cellar door is a "must-stop" destination for visitors to the Hunter Valley.

Just like the premium wines they produce, they are seeking a premium Cellar Door Manager to join their friendly, knowledgeable team.

With "A Wine for Every Knight" you will be responsible for creating a unique and referral-worthy cellar door experience and building on their current reputation as the "number 3 attraction in the Hunter Valley" on TripAdvisor.

As Cellar Door Manager, your duties and responsibilities will include:

  • Develop, train and manage Cellar Door staff
  • Maintain staff rosters and ensure staffing efficiencies
  • Create and monitor budgets, profit & loss reports and expenditures
  • Identify opportunities to drive visitation and sales
  • Facilitate high quality tasting experience to maximise sales
  • Ensure first class presentation of Cellar Door and facilities.

To succeed in this role, you will demonstrate:

  • Exceptional customer service and communication skills
  • Precise attention to detail
  • A professional but fun and friendly personality with immaculate presentation
  • An appreciation of wine with the motivation to learn more
  • Previous experience managing and motivating staff
  • Systems literacy including the use of point of sale applications (preferably SENPOS)
  • Accurate data entry and computer skills, including Microsoft Office Suite
  • Current Responsible Service of Alcohol (RSA).

This position will work Tuesday to Saturday and offers an attractive salary package with the bonus of working in one of the most desirable locations in the Hunter Valley.

Apply now or contact Kathy Lewis on 02 4929 1666 for more information.

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