Job Description
Join a well-established, high-performing team
Varied role where no two days look the same – ideal for someone who thrives in a fast-paced environment
Monthly RDO and full-time hours – Monday to Friday 7 am – 3 pm
About the Company
Our client is a well-established service provider delivering trade and facilities services across a range of sectors, including mining, commercial and government contracts.
With a strong reputation in the market and long-standing client relationships, they operate across multiple divisions, including HVAC, building, plumbing, and grounds maintenance. Their team is structured, process-driven and focused on delivering high-quality outcomes across all service areas.
You will be joining a collaborative office environment, working closely with an experienced team.
About the Role
This is a full-time, office-based Service Coordinator position based in Maitland. The role sits at the core of daily operations, ensuring all trade services are scheduled, tracked and completed efficiently.
You will be responsible for coordinating multiple divisions, with a strong focus on HVAC (making up the majority of the workload), while also supporting building, plumbing and grounds services.
The role requires someone who can think ahead, manage moving parts, and stay across multiple systems, while maintaining clear and professional communication with both internal teams and clients.
Key Responsibilities
Scheduling and coordinating work across multiple trade divisions
Preparing quotes based on the scopes provided by supervisors and managers
Entering timesheets and maintaining accurate job data
Preparing jobs for invoicing and ensuring completion status is up to date
Managing incoming calls from technicians and clients throughout the day
Using systems including Excel, Aroflow and client portals
Liaising with internal teams and external stakeholders to ensure smooth delivery of services
About You
Proven experience in large-scale scheduling within a fast-paced, multi-site or trade-based environment.
Exposure to trades, facilities or maintenance environments (HVAC highly regarded)
Strong Excel skills and confidence using scheduling systems
Confident managing competing priorities without losing attention to detail
Excellent time management and the ability to multitask effectively
A proactive communication style – confident liaising with trades and clients
The ability to ask questions, use available support and follow structured processes
This role will suit someone coming from a larger or more complex environment who is comfortable working across multiple divisions and systems.
How to Apply
To access the success profile pack, including a detailed position description, please click here.
To apply for this excellent opportunity, please click “apply now”. For a confidential discussion, please contact Monica Sfeir, at monicas@peoplefusion.com.au or 02 4927 2036.
At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application please don’t hesitate to contact us.
