Scheduler/Sales Support Specialist

Job Title: Scheduler/Sales Support Specialist
Contract Type: Permanent Recruitment
Location: Newcastle
Reference: 545238A
Contact Name: Jane Lynch
Contact Email:
Job Published: June 09, 2022 17:00

Job Description

  • Apply your scheduling experience to this integral role

  • Seeking an enthusiastic problem solver who enjoys working as part of a progressive team

  • Rutherford location 

Our client Capability Resources services 80% of mines across the Hunter region by providing equipment compliance services, training, and WHS services to key stakeholders in the industry. More recently, the business has grown to incorporate EZ Energy, an exciting new energy equipment offering (Kohler power products) for their valued clients. Priding themselves on providing first-class customer service, they are currently seeking an experienced Scheduler/Sales Support Specialist to join their progressive team based at Rutherford.
As the Scheduler/Sales Support Specialist you will report to the Business Development Manager where you will be responsible for coordinating and maintaining scheduling of projects for the Service team, including client liaison, managing diaries and schedules, fleet allocation and regular liaison with both internal and external stakeholders in order to provide full on-site turnkey energy solutions for the clients. 
Day to day, your duties will include but won’t be limited to:

  • Create and maintain all service delivery schedules and workflow for the Service team while identifying and utilising employees and resources in the most effective manner.

  • Client liaison via telephone and email in order to schedule, remind and follow up on appointments.

  • Maintaining a strong relationship with key internal stakeholders to work collaboratively on service delivery workflows.

  • Fleet allocations liaison with operations.

  • Coordination of transport hire and sales.

  • Problem solve while being able to provide fast responses to any service delivery issues that may arise.

  • Manage generator Hires and Sales orders, liaising with suppliers.

  • Manage machine hours on site and all ongoing and new purchase orders requirements plus the issuing and management of purchase orders.

  • Utilise scheduling software/platforms to generate agendas and reports for team members.

  • Ensure company deadlines are met in the most efficient way possible.

To be considered for this role you will demonstrate:

  • A minimum of 3 years’ experience in fleet administration/sales support or scheduling.

  • Ability to manage time and conflicting deadlines within a fast-paced environment.

  • A strong attention to detail.

  • Working knowledge of MYOB.

  • IT savvy with strong Microsoft Word and Excel skills.

  • Continual improvement mentality towards processes and procedures.

  • Strong problem-solving abilities with the ability to think outside the square.

  • Excellent communication skills and able to effectively engage with both internal and external stakeholders.

  • Ability to work autonomously and within a team environment. 

To learn more please contact Jane Lynch on 02 4927 2012 for a confidential discussion.  Alternatively, you can apply by clicking “apply for this job” – please submit your CV and covering letter highlighting your skills for this role to

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