Medical Receptionist

Job Title: Medical Receptionist
Contract Type: Temporary/Contract Recruitment
Location: Newcastle
Reference: 411658A
Contact Name: Lani Fahey
Contact Email:
Job Published: January 04, 2022 09:30

Job Description

  • Support a team of motivated, skilled and experienced Anaesthetic Doctors

  • Provide excellent support and customer service

  • Full time – Monday to Friday 9am to 5pm

Our client, Newcastle Anaesthesia & Perioperative Service was created in 2003 and is currently the largest and longest running group practice of Consultant Anaesthetic Doctors in the Hunter Region. Starting Mid-January 2022, this role will be for a minimum of 3 months with the possibility of extension. 
About the role
In this role, you will be responsible for providing administrative support to the health care team to facilitate total patient health care management. The role will see you floating between reception where you will always represent the practice in a professional manner, and then secretarial duties where you will be responsible for assisting doctors with their clients and bookings.
Some of the key responsibilities include:

  • Managing the appointment schedule

  • Responding appropriately to patient telephone enquiries

  • Billing patients at the conclusion of medical consultations

  • Ensuring all correspondence is forwarded to practitioners / management for viewing and / or action

  • Ensuring all medical records are up to date and stored securely

  • Other duties as requested by the Supervisor

About you
The ideal candidate will possess the following:

  • Understanding of customer service and demonstrated communication skills in relation to patients / clients

  • Work effectively and efficiently without supervision as well as in collaboration with other staff members contributing to a well-functioning team.

  • Understanding of the needs of a wide variety of people who seek medical treatment

  • Basic medical terminology

  • Knowledge of the Department of Human Services, Medicare and private billing arrangements

How to apply
To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Lani Fahey on 02 4929 1666 for a confidential discussion.
Alternatively, click "apply for this job" to submit your covering letter and CV.