Facilities Manager - Service Delivery

Job Title: Facilities Manager - Service Delivery
Contract Type: Permanent Recruitment
Location: Maitland
Reference: 489570B
Contact Name: Amy King
Contact Email:
Job Published: May 04, 2022 11:45

Job Description

  • Trades and/or project management background

  • Sizeable organisation with agility and nimbleness

  • Quality client relationships in place

About the organisation 
Strike Force Services is a Lower Hunter success story that may or may not be known to you, but rest assured many substantial size organisations trust them for their facilities management and large commercial cleaning contracts.
Strike Force head office is based in Maitland and from there they coordinate close to 500 employees representing Strikeforce across NSW and Queensland for both large commercial cleaning and broader facilities management and trades in sectors including mining, power stations, local councils, schools, industrial sites and healthcare.
About the role
Their facilities management arm has been developing more and more over the past 2 years and they have secured substantial contracts, with many more in the pipeline. 
The department has reached a point that an operational lead position is now required to support the Manager of Integrated Services to ensure all trades and services are well organised and coordinated to execute on facilities management contracts, and clients are kept informed.
Other duties include:

  • Effective management and communication with the trades and facilities employees to ensure work is schedule and understood

  • Ensuring works are completed to a high standard, within set time frames and budgets

  • Making prompt and appropriate decisions based on priority of works to be undertaken

  • Monitoring performance against the KPIs of the client service delivery agreement

About you
As an experienced Facilities Manager or Project Manager, you will be passionate about always being one step ahead and having contingency plans in place to ensure clients’ expectations are exceeded.  This includes being proactive in communicating updates on scope of works and projects and ensuring open and transparent relationships with a broad client base. 
You may have come from a trades background but realised your strengths sit with coordinating diverse trades and suppliers and therefore have expanded your career into facilities or project management.  You will enjoy managing multiple trades across multiple sites and keeping an eye on budgets to ensure work is performed within contractual arrangements. 
How to apply
To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Amy King or Alyson Schulha on 02 4929 1666.  We look forward to reviewing your application.  To submit, click ‘apply for this job’.
Interviews will commence imminently as Strikeforce are ready to appoint the position!

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