Guest Services Officer

Job Title: Guest Services Officer
Contract Type: Temporary/Contract Recruitment
Location: Other Locations
Reference: 402427
Contact Name: Lani Fahey
Contact Email:
Job Published: November 01, 2021 11:15

Job Description

We are seeking expressions of interest from motivated, outgoing and responsible individuals with an interest in tourism and hospitality to join a casual pool of relief staff.
Reporting to the Park Manager, you will be responsible for the Front Office including Guest Services and Reservations. The successful candidates will be well presented, confident and have excellent time management skills. You should be self-motivated and have a passion for providing high levels of customer service.
We welcome applications from suitably experienced candidates with flexibility to work 9:00am to 5:00pm across a 7 day roster and who are willing to weekends, public holidays and during school holidays in and around the Port Stephens area, at various Port Stephens Holiday Parks.
Responsibilities will include:

  • Providing efficient service for guest registration and departure

  • Settling guest accounts, ensuring cashiering is accurate

  • Maintaining accurate guest accounts

  • Assisting with guest queries

  • Attending to all incoming calls in a professional and polite manner

  • Maintaining strict security procedures to ensure guest safety

  • Booking of tours and advising on tourist activities and eateries.

To be considered for these roles, you will possess the following:

  • Previous experience working in a customer facing role

  • Enthusiasm and a high level of professionalism

  • Team focus but with the ability to work autonomously

  • Sound knowledge of the local area

  • Immaculate presentation.

If you are a 'people person' who will deliver genuine hospitality and meet the above criteria, then please Apply Now. For more details call Lani Fahey on 49291666.

At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application please don’t hesitate to contact us.