Job Description
Be part of a trusted building company, coordinating administration, scheduling, and logistics for weather-related repair jobs.
Join a well-established and respected business
Make a real difference in customers’ lives
Friendly team, great culture, and great perks
RPF Group is a leading insurance building and repairs organisation that partners with insurers, policy holders, contractors, and industry professionals to restore properties following damage events. Known for their customer-focused approach, strong industry relationships and commitment to quality outcomes, RPF Group continues to grow and is seeking motivated professionals to join their collaborative team.
We currently have opportunities available across three key areas of the business:
Job Administrator
Bookings Administrator
Repairs Coordinator
Whether your strengths lie in scheduling, customer service, administration, or end-to-end project coordination, we would love to hear from you.
Current Opportunities
Position 1: Job Administrator
This role is responsible for supporting the administration of insurance claims and repair jobs while ensuring all stakeholders remain informed throughout the process.
Key responsibilities include:
Managing the administration of insurance repair claims
Preparing, reviewing, and submitting claim documentation and quotations
Coordinating appointments
Updating clients, insurers, and policy holders on claim progress
Supporting invoicing, reporting, and compliance processes
Position 2: Bookings Administrator
As a Bookings Administrator, you will play a critical role in coordinating appointments and ensuring claims progress efficiently through the scheduling process.
Key responsibilities include:
Scheduling appointments and managing calendars
Liaising with customers, insurers, and internal teams regarding bookings
Maintaining accurate claims and job information
Updating systems and documentation
Resolving customer enquiries and concerns professionally
Supporting the administration of new claims
Position 3: Repairs Coordinator
The Repairs Coordinator is responsible for managing repair projects through to completion, ensuring contractors, clients and stakeholders remain aligned throughout the process.
Key responsibilities include:
Coordinating repair projects from start to finish
Scheduling and engaging trades and subcontractors
Managing contractor quotes, contracts, and purchase orders in line with project budgets
Liaising with supervisors, contractors, insurers and customers
Tracking repair schedules and project milestones
Ensuring legislative compliance and quality standards are met
Supporting successful project handovers and claim completion
About You
We are looking for people who thrive in fast-paced environments and enjoy building positive relationships with customers, clients, and colleagues.
You will bring:
Exceptional communication and customer service skills
High attention to detail and accuracy
A proactive and solutions-focused approach
Resilience to handling difficult customer situations and challenging situations
Strong administration and computer skills
A collaborative team mindset and willingness to help others
Professionalism, accountability, and a commitment to quality outcomes
Why Join RPF Building?
Friendly, supportive, and down-to-earth team culture
Great perks such as catered lunches, groceries, and team events
Modern office environment in Carrington with impressive and innovative tech
Plenty of street parking
Opportunity to build a long-term career within a growing organisation
Potential hybrid working arrangements following probation
How to Apply
If this feels like the opportunity for you, click "Apply" to submit your covering letter and CV.
To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Monica Sfeir today on 02 4927 2036 or monicas@peoplefusion.com.au for a confidential discussion.
At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application please don’t hesitate to contact us.
